Retention Representative
Compensation
$70k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Chandler, AZ
Schedule
Day shift
Posted
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Job overview
The Retention Representative role is an onsite position located in Chandler, AZ. The salary is $70,000 per year, and the role supports the customer retention team at EchoStar. This role exists to handle inbound calls from customers looking to disconnect services. The Retention Representative contributes to the company's goals by de-escalating situations, uncovering dissatisfaction, and re-selling the value of services to ensure customer loyalty.
What you'll do
- Handle inbound retention calls, de-escalate customer concerns, cross-sell products, and work through objections to save accounts.
What we're looking for
- Skills & competencies
- full-timeday shiftchandler azechostarretentionsalescustomer serviceinboundonsite$70k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401(k) with Match, Tuition Reimbursement, Free DISH TV
Why this role
Uncapped commissions, fast-track career progression, and premium benefits.
About the employer
EchoStar is hiring for this role. Industry: Media Representatives. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Media Representatives
- Occupation code
- 41-3091.00
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Listing ID: ffb63b08-ab9a-42df-9bf9-a777792baa36