Member Services Representative

Job overview

The Member Services Representative role is onsite in Grafton, ND, with pay of $17.38 per hour. North Star Community Credit Union serves members and communities by helping people manage financial needs and pursue financial goals. The representative handles member interactions and financial transactions across in-person, phone, and digital channels. Accurate service, account support, and relevant product guidance help members manage day-to-day finances and access solutions suited to their needs.

What you'll do

• Serve members in person, by phone, and through digital channels
• process deposits, withdrawals, loan payments, and other transactions
• assist with account inquiries and services
• open and maintain accounts
• process and disburse loans
• balance the cash drawer
• support online services and account access
• maintain records and assist with branch operations.

What we're looking for

Skills & competencies

member services representative

credit union

member support

financial transactions

account services

loan processing

cash handling

grafton nd

north star community credit union

$17.38 per hour

high school diploma or ged

digital banking support

Work arrangement

• Weekend coverage required

Why this role

The posting prefers 1–3 years of customer service, financial services, cash handling, or related experience and requires a high school diploma or GED.

About the employer

North Star Community Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.