Emergency Services Manager

Job overview

The Emergency Services Manager role is onsite in Tulsa, OK, with compensation of $65,000–$70,000 per year. Paul Davis Restoration provides restoration and remodeling services for residential and commercial clients. The manager leads the 24/7 emergency response and mitigation department, overseeing staff and restoration work involving water, fire, smoke, storm, and mold damage. The role is accountable for rapid dispatch, safety, department profitability, and customer service.

What you'll do

• Manage, recruit, train, coach, and delegate work to department staff
• set goals and conduct performance evaluations
• facilitate staff meetings and promote morale and safety
• track budgets and job profitability
• manage billing, payment collection, and accounts receivable
• communicate and negotiate with insurance companies
• recruit and audit vendors and subcontractors
• market and sell restoration services
• coordinate multiple jobs and maintain client relationships.

What we're looking for

Skills & competencies

emergency services manager

emergency mitigation

property restoration

water damage

fire and smoke damage

storm damage

mold mitigation

paul davis restoration

tulsa ok

onsite

full-time

$65k–$70k

24/7 response department

5+ years leadership

iicrc preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental and vision insurance, paid time off, parental leave, training and development, 401(k), performance bonus, company car, and employee discounts.

Why this role

Requires a high school diploma or GED, 5+ years of property restoration leadership, and 3+ years focused on emergency mitigation. Associate or bachelor’s degree and active IICRC credentials are preferred. The role may involve site evaluations and lifting up to 50 pounds.

About the employer

Paul Davis Restoration & Remodeling of Tulsa OK is hiring for this role. Industry: Residential Remodelers. Sector: 23.