Account Associate – State Farm Agent Team Member

Job overview

The Account Associate role is onsite in Salisbury, MD, with compensation of $50,000–$70,000 per year. The position supports Tom Prunty’s State Farm agency, which describes a positive, professional, team-oriented culture and community giving. The associate supports daily agency operations and customer success by managing accounts, responding to policy questions and changes, processing claims, and coordinating with underwriters. The role also helps grow the office through customer relationships and relevant product and service outreach.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance
• act as a liaison between customer needs and agency departments
• proactively market relevant products and services.

What we're looking for

Skills & competencies

account associate

salisbury md

state farm agent

insurance

customer accounts

policy changes

claims processing

underwriting coordination

customer service

spanish preferred

no weekend work

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• license reimbursement
• paid time off
• training and development
• advancement opportunity
• performance-based bonus
• flexible schedule.

Why this role

Previous insurance or related-field experience preferred; bilingual Spanish preferred. The agency states it offers no weekend work and 18 paid days off each year.

About the employer

Tom Prunty - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.