Field Service Engineer

Job overview

The Field Service Engineer role is onsite in Sterling Heights, MI, with installation and support work at customer sites, including domestic and international locations. Compensation is $95,000–$115,000 per year. The role supports multidisciplinary systems involving mechanical, electrical, and software components. The engineer integrates, tests, deploys, and supports systems in the field, serving as a customer-facing technical lead. The work connects customer operations with R&D and operations teams through troubleshooting, training, reporting, and feedback.

What you'll do

• Lead customer-facing technical activities
• install, integrate, and commission systems at customer sites
• provide onsite troubleshooting and repair
• manage in-house repairs and maintenance
• conduct functional, communication, software, and hardware testing
• deliver demonstrations and operational training
• document faults and report feedback to R&D
• support deployments, upgrades, and field operations.

What we're looking for

Skills & competencies

field service engineer

sterling heights mi

think systems

system integration

customer-facing technical lead

installation and commissioning

troubleshooting

electronics

tcp/ip

rs232/rs485

international travel

$95k–$115k

Work arrangement

• Weekend coverage required

Why this role

Requires 2–5 years of system integration, testing, or field service experience, electronics knowledge, schematic reading, communication protocols, and understanding of mechanical systems. International travel willingness is required; embedded systems/Linux and optomechanical or counter-drone systems experience are advantages.

About the employer

Think Systems Inc is hiring for this role. Industry: Engineering Services. Sector: 54.