Front Desk Associate, Dog Wellness

Job overview

The Front Desk Associate role is onsite in Challis, ID. The posting describes competitive hourly base pay plus tips and sales bonuses, but does not specify numeric compensation. Scenthound provides dog health and wellness services and emphasizes membership-based customer service. The associate supports customer visits and membership growth by explaining services, handling appointments and records, managing payments, and addressing customer concerns while keeping the reception area presentable.

What you'll do

• Drive membership sales through health and wellness education
• develop and follow up on membership leads
• answer calls and schedule appointments
• manage customer profiles and records
• handle the cash drawer
• resolve customer concerns and support membership retention
• maintain a clean reception area
• promote service add-ons and retail sales.

What we're looking for

Skills & competencies

front desk associate

dog wellness

membership sales

customer service

appointment scheduling

retail sales

challis id

scenthound

part-time

tips

sales bonuses

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• paid time off and vacation
• training and development
• complimentary service membership
• sales bonuses and merit-based pay increases
• career growth opportunities.

Why this role

Part-time role with a stated career-growth path toward assistant manager and manager positions; pay includes tips and sales bonuses, with no numeric amount stated.

About the employer

Scenthound Bosie, ID is hiring for this role. Industry: Pet Care (except Veterinary) Services. Sector: 81.