Medical Receptionist / Front Desk

Job overview

The Medical Receptionist / Front Desk role is onsite in Winter Haven, FL. Compensation is not specified. The position supports Humanitary Medical Center’s patient-centered care and community wellness services. The role provides a welcoming and organized point of contact for patients, visitors, and medical staff. By coordinating appointments, maintaining records, communicating with patients, and protecting confidential information, the receptionist helps reduce patient stress and support a smooth healthcare experience.

What you'll do

• Greet patients and visitors in person and by telephone
• answer routine questions
• schedule appointments
• maintain records and accounts using practice management software and related systems
• take detailed messages
• communicate professionally with patients, families, and medical staff
• perform office tasks
• maintain a calm reception area
• handle mail and deliveries
• protect confidential medical, personal, and financial information
• provide directions to the office.

What we're looking for

Skills & competencies

medical receptionist

front desk

winter haven fl

humanitary medical center

spanish and english

patient scheduling

patient records

hipaa

patient communication

practice management software

reception

medical office

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• paid holidays
• 401(k)
• voluntary life insurance
• employee assistance program
• employee discounts
• medical insurance.

Why this role

Requires communication in Spanish and English and knowledge of HIPAA and patient confidentiality. Benefits listed include paid time off, paid holidays, 401(k), voluntary life insurance, employee assistance program, employee discounts, and medical insurance.

About the employer

Humanitary Medical Center Inc is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.