Field Services Supervisor

Job overview

The Field Services Supervisor role is listed as onsite in Hartford, CT, with compensation of $88,000 to $118,400 per year. DHL Express coordinates international parcel delivery by air and ground. The supervisor oversees airport ramp, warehouse sort, and back-office operations supporting import and export shipments. The role manages a unionized team of 8–12 staff, monitors service and cost performance, and coordinates with customs, business partners, and DHL teams to maintain shipment flow and customer service.

What you'll do

• Supervise airport ramp operations, cargo aircraft loading and unloading, warehouse sorting, and back-office flight monitoring
• coordinate shipment processing with US Customs and DHL Imports clearance
• manage business partner relationships and special projects
• maintain quality systems and manage KPIs and costs
• assist with annual budget preparation
• hire, coach, train, and develop 8–12 unionized staff
• assign work and manage performance.

What we're looking for

Skills & competencies

field services supervisor

airport ramp operations

cargo handling

warehouse sort

international imports

international exports

flight monitoring

us customs coordination

unionized team

hartford ct

dhl express

$88,000-$118,400/year

kpi management

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus and incentive programs, 401(k) with company match, medical, dental and vision coverage, tuition reimbursement, paid leave, employee discount, employee assistance and work-life program, and paid time off starting at four weeks.

Why this role

Supervises a unionized workforce of 8–12 across airport ramp, warehouse, and back-office operations.

About the employer

DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.