Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Acworth, GA; the stated salary range is $35,000–$55,000 per year. The position supports Austin Cooley’s State Farm insurance agency and its client service and growth. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes claims follow-up. Accurate records and coordination with agency colleagues help deliver consistent client experiences and support community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

acworth ga

austin cooley state farm agent

insurance agency

policy information

policy changes

claims follow-up

customer records

client service

commission

$35k–$55k/year

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus commission
• performance bonuses
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

About the employer

Austin Cooley - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.