Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Charleston, SC. Pay is $45,000–$50,000 per year. The role supports Windy Plank - State Farm Agent in delivering customer experiences that reinforce the growth of its insurance agency. The position exists to resolve customer inquiries and help maintain strong customer relationships. By keeping records current, supporting retention efforts, and coordinating with agency colleagues, the representative helps meet community members’ needs and customer satisfaction goals.

What you'll do

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies and coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

charleston sc

windy plank

full-time

$45k–$50k/year

customer service

customer inquiries

customer records

retention strategies

insurance agency

simple ira

paid time off

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

Benefits include a Simple IRA, license reimbursement, performance-based bonus, paid time off, and training and development.

About the employer

Windy Plank - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.