Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Jackson, TN. Compensation is not specified. The position supports the service department at an Express Oil Change & Tire Engineers store, part of an automotive maintenance provider with more than 400 locations across 21 states. The role exists to uphold service standards and support store operations by leading, coaching, and coordinating service personnel. It contributes to effective customer service and department performance through team development, process execution, and oversight of safety and service work.

What you'll do

• Supervise service technicians and personnel
• plan and schedule duties, assign work, and follow up on completion
• coach teammates on operational processes and service standards
• work with customers on sales, service, and adjustments
• evaluate personnel performance and productivity
• manage parts inventory and outside purchases
• ensure store safety and equipment layout
• supervise shop compliance with safety procedures
• coach wheel-torqueing practices
• ensure proper inspections.

What we're looking for

Skills & competencies

automotive service manager

jackson tn

onsite

automotive maintenance

service department

team leadership

technician supervision

customer service

parts inventory

store safety

express oil change

tire services

Work arrangement

• Weekend coverage required

Why this role

Requires at least two years of experience in a Service Manager role. The source title mentions a sign-on bonus, but the description provides no bonus amount or terms.

About the employer

Express Oil Change & Tire Engineers is hiring for this role. Industry: Automotive Oil Change and Lubrication Shops. Sector: 81.