Service Supervisor - Computer Repair

Job overview

The Service Supervisor - Computer Repair is an onsite role based in Austin, TX. Compensation is not specified for this position, which supports the service operations team at Micro Center. This role is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. The supervisor provides leadership to the repair team and ensures that customer service standards are met while maintaining technical certification levels.

What you'll do

• Provide leadership to repair and Knowledge Bar associates, manage parts orders and returns, perform cycle counts, manage vendor relationships, create vendor P&Ls, and maintain shop technical certifications.

What we're looking for

Skills & competencies

full-time

day shift

austin tx

micro center

service supervisor

computer repair

tech support

inventory management

vendor management

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage, 401(k) with company match, paid time off, employee discount with friends and family program, and tuition reimbursement.

Why this role

Requires one year of supervisory experience in a service or tech support environment; A+ and Apple certifications required within 120 days.

About the employer

Micro Center is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.