Customer Service Representative, Client Accounts

Job overview

The Customer Service Representative, Client Accounts role is onsite in Whitestown, IN. Compensation is $22–$24 per hour. The role supports ITS Logistics clients with day-to-day account needs and questions. The account specialist maintains client relationships, processes orders, coordinates communications between clients and warehouse and administrative teams, and supports billing and account procedures. This work helps deliver the company’s supply-chain services to its clients.

What you'll do

• Oversee client accounts and anticipate client needs
• assist with order processing across software platforms
• coordinate communications between clients and warehouse and administrative teams
• communicate inbound and outbound demand and client needs
• work with fleet and brokerage teams
• follow client contracts
• perform basic billing and auditing
• and help maintain client-specific standard operating procedures.

What we're looking for

Skills & competencies

customer service representative

client accounts

whitestown in

$22–$24 per hour

order processing

account support

supply chain

client communication

billing and auditing

full-time

its logistics

paid training

Work arrangement

• Weekend coverage required

Why this role

Paid training and resources to learn the supply-chain industry are described.

About the employer

ITS Logistics, LLC is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.