Licensed Insurance Customer Service Account Manager

Job overview

The Licensed Insurance Customer Service Account Manager role is based in Murrieta, CA; the posting also says hybrid work may be available after in-house training or with experience. Compensation is $50,000–$70,000 per year. The role supports customer accounts at Cheryl Hart-Munoz’s Farmers Insurance agency. The account manager handles policy service requests and customer contacts while helping maintain strong relationships and customer satisfaction. Accurate records, responsive communication, and payment processing support the agency’s customer service and account growth.

What you'll do

• Process policy change requests
• complete evidence-of-insurance requests
• document customer contacts in eAgent
• greet office customers
• accept premium payments
• verify and update customer contact information
• return phone messages promptly.

What we're looking for

Skills & competencies

insurance account manager

licensed insurance customer service

policy changes

evidence of insurance

customer accounts

premium payments

eagent

murrieta ca

farmers insurance

$50k–$70k/year

monday–friday

hybrid available

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• retirement plan
• paid time off and holidays
• training and mentorship
• bonus opportunities
• career growth.

Why this role

The posting lists a Monday–Friday schedule, evenings off, and possible hybrid work after in-house training or with experience.

About the employer

Cheryl Hart-Munoz is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.