Guest Services Associate

Job overview

The Guest Services Associate works onsite in Royal Oak, MI. Compensation is not specified. The role is the first point of contact for guests and students at Douglas J Institutes & Salons. The associate helps create a welcoming experience while coordinating front-desk communications, appointments, payments, and daily schedules. This support helps services run smoothly and represents the school professionally to guests and students.

What you'll do

• Greet guests
• answer phones and assist with appointment scheduling
• check guests in and out and process payments
• manage front-desk communications
• maintain an inviting reception area
• monitor the daily schedule
• assist with retail recommendations and purchases
• represent the school professionally.

What we're looking for

Skills & competencies

guest services associate

royal oak mi

douglas j institutes & salons

front desk

guest welcome

appointment scheduling

payment processing

reception

retail recommendations

day and mid shifts

night shifts

some saturdays

Work arrangement

• Weekend coverage required

Why this role

Open availability is required for day, mid, and night shifts, plus some Saturdays until 5 p.m.; the location is closed Sundays.

About the employer

Douglas J Institutes & Salons is hiring for this role. Industry: Professional and Management Development Training. Sector: 61.