Receptionist – State Farm Agent Team Member

Job overview

The Receptionist – State Farm Agent Team Member role is onsite in Pendleton, OR. Compensation is $16–$20 per hour. Jesse Torres - State Farm Agent provides customer service through its insurance agency, and this position supports the agency’s front office. As a primary first point of contact, the receptionist welcomes visitors, answers calls, handles routine payment needs, documents requests, and routes insurance matters to licensed team members. The role helps ensure customer requests are accurately directed and followed through without providing insurance recommendations or selling insurance.

What you'll do

• Greet customers and connect them with the appropriate team member
• answer incoming calls
• assist with routine payments and route billing questions
• gather, document, and route customer requests
• direct claims and complex coverage matters to appropriate resources
• schedule appointments
• support customer communications and office organization
• maintain accurate notes and customer information
• help maintain a welcoming office environment.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

customer service

front office

pendleton or

incoming calls

appointment scheduling

customer request documentation

administrative support

insurance agency

no insurance license required

jesse torres state farm agent

$16–$20/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• vision insurance
• dental insurance
• 401(k)
• 401(k) matching
• opportunity for advancement.

Why this role

Insurance license is not required; licensing and additional responsibilities may be available over time for team members who demonstrate strong customer service, reliability, and interest in the industry.

About the employer

Jesse Torres - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.