IT Field Support Technician

Job overview

The IT Field Support Technician works onsite in Springfield, OR, providing field support at client locations. Compensation is listed as $40 per call plus $5 per call per diem. Gr8ttek’s stated mission is to align technical expertise with client needs through long-term partnerships. The technician performs hardware-focused break-fix services, troubleshooting and repairing designated equipment. The role supports client operations by completing assigned service calls, documenting work, and managing equipment and inventory.

What you'll do

• Provide break-fix support for designated equipment
• communicate clearly with customers
• accept and complete assigned service calls
• complete administrative tasks associated with calls
• control and return assets and inventory
• provide functional guidance to colleagues when applicable.

What we're looking for

Skills & competencies

it field support technician

springfield or

gr8ttek

field support

hardware repair

break-fix

troubleshooting

client service calls

asset control

$40 per call

$5 per call per diem

Work arrangement

• Weekend coverage required

Benefits & perks

• Dell and Lenovo paid certification training
• $40 per call and $5 per call per diem.

Why this role

Dell and Lenovo paid certification training; technical school certification or equivalent and 1–2 years of relevant experience are typically required.

About the employer

Gr8ttek, LLC is hiring for this role. Industry: Other Computer Related Services. Sector: 54.