Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent role is onsite in Canton, MA. The posting lists pay of $19 per hour. The position is at Homewood Suites by Hilton in Canton, part of Buffalo Lodging Associates’ portfolio of hotel properties. The agent serves as a primary guest contact, handling check-in and check-out, reservations, payments, and guest requests. The role supports a welcoming stay by sharing information about hotel services and amenities and responding to guests promptly.

What you'll do

• Greet guests
• process check-in and check-out in the property management system
• handle cash and credit card information
• respond to guest requests
• take, update, and cancel reservations
• provide information about hotel services and amenities.

What we're looking for

Skills & competencies

hotel front desk agent

full-time

canton ma

buffalo lodging associates

homewood suites

guest services

check-in and check-out

reservations

property management system

$19/hr

evening shift 2 pm–10 pm

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with employer match
• paid vacation, sick time, and holidays
• tuition reimbursement
• life and disability insurance
• hotel discounts
• wellness programs.

Why this role

The typical schedule is primarily evening shifts from 2 PM to 10 PM, with weekend availability.

About the employer

Buffalo Lodging Associates, LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.