Service Operations Supervisor - Computer Repair
Compensation
$70,304 per year
Employment type
Full-time
Work setting
On-site
Location
Tustin, CA
Schedule
Day shift
Posted
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Job overview
The Service Operations Supervisor - Computer Repair is an onsite role based in Tustin, CA. The salary is $70,304 per year, and the role supports the Computer Service Repair Department. This role exists to oversee the operational aspects, goals, and metrics of the service department. It contributes to the company's success by leading a team of technicians, managing parts inventory, and ensuring high standards of customer service and repair productivity.
What you'll do
- Provide leadership and coaching to a team of 8-10+ employees.
- Oversee parts ordering, returns, and quality control.
- Ensure customer service standards are met.
- Monitor department performance metrics.
- Participate in hiring and staff development.
- Maintain efficient scheduling.
- Ensure technical certifications are up to date.
What we're looking for
- Skills & competencies
- full-timeday shifttustin camicro centerservice operationscomputer repairleadershiptechnical supportretailonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401K with match, Paid Time Off, Employee Discount, Tuition Reimbursement
Why this role
A+ and Apple certification required within 120 days of hire.
About the employer
Micro Center is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- Electronic and Precision Equipment Repair and Maintenance
- Occupation code
- 11-9199.00
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Listing ID: feb10060-9346-4a5d-aed1-0fa1ccd22252