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Guest Service Representative

Courtyard Springfield Downtown · Springfield, OH · Front Desk

Employment type

Full-time

Work setting

On-site

Location

Springfield, OH

Schedule

Day shift

Posted

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Job overview

The Guest Service Representative is an onsite role located in Springfield, OH, with compensation not specified. This position supports the Courtyard Springfield Downtown team by providing front-desk and concierge services. The role exists to ensure a positive guest experience from arrival to departure. The representative manages reservations, handles inquiries, and maintains high standards of service to maximize occupancy and guest satisfaction.

What you'll do

  • Greet guests, manage reservations, operate the switchboard, provide information, and handle check-ins/check-outs.

What we're looking for

Skills & competencies
full-time
day shift
springfield oh
courtyard
guest service
hotel
front desk
hospitality
customer service
concierge
Work arrangement
  • Weekend coverage required

Why this role

Requires high school diploma and ability to stand for the entire shift.

About the employer

Courtyard Springfield Downtown is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.

Additional details

Industry sector
72
Industry
Hotels (except Casino Hotels) and Motels
Occupation code
43-4081.00
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