Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Merrick, NY; compensation is not specified. The position supports Marwan Jaser’s State Farm independent-contractor agency, which markets State Farm insurance and financial service products. The role contributes to customer service and agency growth by building relationships, responding to policy and billing questions, and educating customers about insurance options through a needs-based review process. Property and Casualty and Life and Health licenses must be obtained.

What you'll do

• Establish and follow up on customer relationships
• provide prompt, accurate, and friendly service on insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing
• educate customers about insurance options using a customer-focused, needs-based review process.

What we're looking for

Skills & competencies

customer relations representative

insurance

customer service

policy support

billing inquiries

claims support

needs-based reviews

licensing required

merrick ny

marwan jaser state farm

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, valuable experience, and growth and advancement potential within the agency
• salary plus commission or bonus is described without numeric compensation.

Why this role

Property and Casualty and Life and Health licenses must be obtained.

About the employer

Marwan Jaser - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.