Member Advocate I (Teller) — Edmond

Job overview

The Member Advocate I (Teller) role is onsite in Edmond, OK. Compensation is not specified. The role serves members of WEOKIE Federal Credit Union by processing transactions and providing information about the credit union’s products, services, and mission. The teller delivers accurate, efficient service while handling cash and account inquiries, identifying member needs, and making appropriate referrals. Following policies, procedures, and controls helps protect members and mitigate operational risk.

What you'll do

• Provide member service and process cashing checks, deposits, payments, withdrawals, and information inquiries
• listen to member questions and concerns and offer guidance and qualified referrals
• follow policies, procedures, risk mitigation activities, and operating controls
• prepare and verify official checks and money orders
• balance the assigned cash drawer
• perform end-of-day activities, filing, phone answering, and supply maintenance
• provide coverage at other Member Relationship Centers as needed.

What we're looking for

Skills & competencies

member advocate i

teller

credit union

member service

cash transactions

deposits and withdrawals

cash drawer balancing

fraud prevention

edmond ok

weokie federal credit union

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; Certified Credit Union Financial Counselor designation is encouraged. Retail service, cash handling, and member service experience are preferred.

About the employer

WEOKIE Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.