Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Pittsburgh, PA, with compensation of $40,000–$50,000 per year. The role supports Paul Lukitsch’s State Farm insurance agency and its customer relationships. The representative helps customers understand and update policies, processes claims and follows up, and maintains accurate interaction records. By resolving inquiries and coordinating with agency colleagues, the role contributes to customer experiences that support agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

pittsburgh pa

paul lukitsch state farm agent

customer service

insurance

policy support

claims processing

customer records

full-time

$40k–$50k/year

health insurance

paid time off

paid licensing

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, licensing paid by agency, performance-based bonus, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

The agency offers paid licensing, a Simple IRA, performance-based bonuses, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Paul Lukitsch - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.