Sales Associate – Spa Front Desk

Job overview

The Sales Associate – Spa Front Desk role is onsite in Orlando, FL, with pay of $15–$16 per hour plus 10% commission on retail sales. The NOW Massage presents self-care as essential and aims to provide guests with an elevated massage experience. The role combines guest service, front desk operations, and sales. It helps guests navigate services and products, supports smooth appointment and checkout flow, and contributes to sales of memberships, enhancements, retail products, and gift cards.

What you'll do

• Welcome and check in guests
• customize the guest massage experience
• explain services, enhancements, memberships, and retail products
• book, edit, and cancel appointments
• handle checkout
• open and close the boutique according to procedures
• resolve guest concerns
• maintain reception and guest areas
• collaborate with leadership on performance and innovation.

What we're looking for

Skills & competencies

sales associate

spa front desk

orlando fl

the now massage

guest experience

membership sales

retail sales

appointment booking

customer service

10% retail commission

$15–$16/hr

paid training

free massages

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• paid time off
• free massages
• employee and friends-and-family discounts
• dental and vision insurance
• snacks, coffee, and tea.

Why this role

The posting lists 10% retail commission, potential membership sales commission, paid training, paid time off, free massages, discounts, dental and vision insurance, and snacks and beverages.

About the employer

The NOW Downtown Orlando is hiring for this role. Industry: Other Personal Care Services. Sector: 81.