Dental Office Front Desk Lead

Job overview

The Dental Office Front Desk Lead role is onsite in Bedford, MA, with a full-time, four-day schedule totaling 34 regular scheduled hours per week. Pay is $30–$35 per hour. The role supports a privately owned periodontal and dental implant specialty practice. The lead takes ownership of front-office operations, coordinating patient scheduling and flow, insurance and billing processes, financial reconciliation, and team support. The role helps maintain accurate records and improve systems and patient experience in collaboration with the clinical team.

What you'll do

• Lead daily front-office operations
• manage scheduling, confirmations, recalls, and patient flow
• oversee insurance verification, billing, claims, and CDT coding
• review treatment plans and financial arrangements with patients
• monitor accounts receivable
• follow up on claims
• post payments and adjustments
• complete financial reconciliation
• train and support front-office staff
• maintain patient records and HIPAA compliance
• coordinate with the clinical team.

What we're looking for

Skills & competencies

dental office front desk lead

full-time

bedford ma

$30–$35 per hour

four-day workweek

34 scheduled hours

dental front office

periodontal and dental implants

patient scheduling

insurance billing

cdt coding

accounts receivable

hipaa compliance

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, employee discounts, paid time off, observed federal holidays, and continuing education and professional development opportunities.

Why this role

The schedule is a four-day workweek with Wednesdays off and 34 regular scheduled hours per week.

About the employer

SYNERGY PRACTICE GROUP is hiring for this role. Industry: Offices of Dentists. Sector: 62.