Associate, Inquiries and Investigations

Job overview

The Associate, Inquiries and Investigations role is fully remote for candidates residing in Dallas, TX. The base pay is $87,188–$114,434 per year. The role supports Oscar’s Provider Data Operations team at a health insurance company focused on serving its members. The associate investigates complex provider-data inquiries and escalations, leads process improvements and data corrections, and coordinates cross-functional projects that support accurate directories and regulatory filings.

What you'll do

• Manage cross-functional implementations and projects from planning through completion
• engage stakeholders and mitigate edge cases
• analyze departmental performance and establish metrics
• investigate risks and escalations
• develop improvement plans through production release
• mentor team members
• comply with applicable laws and regulations.

What we're looking for

Skills & competencies

provider data operations

inquiries and investigations

health insurance

remote

dallas tx

oscar health

full-time

$87,188–$114,434/year

data corrections

project management

process improvement

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k) participation
• life and disability insurance
• paid wellness time and reimbursements
• unlimited vacation program
• annual performance bonuses.

Why this role

Fully remote role open to candidates residing in Dallas, Texas; eligible for annual performance bonuses and Oscar’s unlimited vacation program.

About the employer

Oscar Health is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.