Dispatch Customer Service Representative
Compensation
$18 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Nashville, TN
Schedule
Day shift
Posted
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Job overview
The Dispatch Customer Service Representative role is onsite in Nashville, TN. Compensation is $18–$20 per hour. The position supports field partners and helps customers receive a positive delivery experience. The representative handles customer inquiries, documents interactions, and works through complaints and service issues. The role contributes to customer satisfaction by providing accurate information, timely follow-up, and effective communication with field partners.
What you'll do
- Manage incoming calls
- assess customer needs
- provide accurate information
- build customer relationships
- meet service goals
- handle complaints and offer solutions
- follow up on resolutions
- document interactions
- follow company procedures
- prepare daily reports and communicate by email.
What we're looking for
- Skills & competencies
- customer servicedispatch supportnashville tnc & g enterprisesincoming callscustomer supportdelivery experiencecomplaint resolutionemail reportingexcel$18–$20/hour
- Work arrangement
- Weekend coverage required
Why this role
Dispatching experience is preferred but not essential; bilingual English/Spanish ability is preferred.
About the employer
C & G Enterprises LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: fe7cac6b-e4e7-451c-9b43-019d7fa7d472