Field Director, Services

Job overview

The Field Director, Services role is listed onsite in Fort Worth, TX; compensation is not specified. It oversees Home Depot Home Services across a multi-district geographic area. The role leads field teams to improve sales, profitability, customer experience, safety, and compliance. It uses business and operational metrics to identify improvement opportunities, execute strategy, and develop talent across the assigned services area.

What you'll do

• Oversee District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers
• drive sales plans and profitability
• handle escalated customer issues
• coach and develop field associates
• analyze sales, financial, and operational metrics
• implement improvement plans
• ensure safety and regulatory compliance
• execute Home Services strategy
• oversee talent decisions and retention.

What we're looking for

Skills & competencies

field director

services leadership

home services

sales operations

customer experience

team leadership

talent management

fort worth tx

home depot

multi-district operations

overnight travel

Work arrangement

• Weekend coverage required

Why this role

The role has six direct reports and typically requires overnight travel more than 50% of the time; a bachelor’s degree or equivalent and at least 5 years of work experience are specified.

About the employer

Home Depot is hiring for this role. Industry: Other Building Material Dealers. Sector: 44.