Outbound Call Specialist – Service

Job overview

Outbound Call Specialist – Service is an onsite role in Brigham City, UT; compensation is $15 per hour plus commission and bonuses. The role supports the Young Ford Brigham City service team within the Young Automotive Group. The specialist contacts customers through calls, texts, and digital communication to schedule service appointments, follow up on maintenance needs, and respond to inquiries. By tracking interactions in CRM systems and meeting daily call and service targets, the role helps the service team maintain customer communication and appointment flow.

What you'll do

• Make inbound and outbound calls about service appointments, maintenance reminders, and special offers
• communicate with customers by phone, text, and digital channels
• answer inquiries and schedule appointments
• use CRM systems to track interactions and follow-up opportunities
• work toward daily call and service targets
• provide customer service.

What we're looking for

Skills & competencies

outbound call specialist

service appointments

customer service

automotive

call center

crm systems

customer follow-up

brigham city ut

young ford

$15/hour plus commission and bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• health, dental, life, and disability insurance
• paid time off up to three weeks per year
• access to on-site medical options
• employee pricing and family discounts across Young Automotive Group products.

Why this role

The posting states $15/hour plus commission and bonuses and describes career growth opportunities within the organization.

About the employer

Young Ford of Brigham City is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.