Bilingual Accounts Representative – Collections and Delivery

Job overview

The Bilingual Accounts Representative – Collections and Delivery role is based in Waterbury, CT, with an onsite arrangement. The stated salary is $40,000–$41,600 per year. The posting describes a customer-facing collections role at Golden Rule Rentals. The role works with customers who have outstanding balances to discuss repayment options, establish payment plans consistent with company policy, maintain interaction records, and process payments or settlements. Its purpose is to support account resolution while providing customer service.

What you'll do

• Contact customers about accounts and outstanding balances
• discuss reasons for debts and repayment options
• create payment plans aligned with company policy
• maintain records of customer interactions
• process incoming payments and debt settlements.

What we're looking for

Skills & competencies

accounts representative

collections

bilingual

customer service

payment plans

account records

payment processing

waterbury ct

golden rule rentals

full-time

$40k–$41.6k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• dental, health, and vision insurance
• employee discounts
• paid time off
• training and development
• advancement opportunities.

About the employer

GOLDEN RULE RENTALS LLC is hiring for this role. Industry: Collection Agencies. Sector: 56.