Route Service Manager - UniFirst

Job overview

The Route Service Manager is an onsite role based in East Peoria, IL, with a salary range of $59,235.46 - $82,271.47 per year. This position supports the local service department by overseeing the recruiting, training, and development of route personnel to ensure high-quality service delivery. This role exists to drive customer satisfaction, account growth, and profitability for the location. The manager leads a team of Route Service Supervisors and Representatives, collaborating with management to maintain service standards and negotiate contract renewals.

What you'll do

• Recruit, train, and develop Route Service Supervisors and Representatives
• build and maintain strong customer relationships
• collaborate with location management to optimize service programs
• negotiate customer contract renewals
• ensure profitability and account growth.

What we're looking for

Skills & competencies

full-time

day shift

east peoria il

unifirst

management

customer service

route management

no nights

no weekends

$59k-$82k

logistics

service operations

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

Why this role

No nights or weekends; significant career mobility; family-oriented culture.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.