Customer Retention Specialist — State Farm Agent Team Member

Job overview

Compensation is $0 per year. The Customer Retention Specialist role is onsite in Humble, TX. Dale Guidry State Farm says its office helps people protect what matters through community service, customer support, and insurance solutions. The specialist supports customer relationships and office growth through renewal outreach, coverage discussions, account updates, and accurate interaction records. The role helps customers feel heard and guides them toward appropriate solutions while contributing to retention and outreach objectives.

What you'll do

• Communicate with existing customers about renewals and coverage options
• review accounts and assist with updates or changes
• identify opportunities to improve customer satisfaction and engagement
• maintain accurate interaction records
• collaborate with team members on retention and outreach objectives.

What we're looking for

Skills & competencies

customer retention specialist

state farm agent team member

humble tx

dale guidry state farm

customer relationships

policy renewals

coverage options

account updates

customer service

insurance licensing

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off.

Why this role

Applicable state insurance licenses must be obtained; previous customer service or account-management experience is preferred.

About the employer

Dale Guidry Jr - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.