Insurance Customer Service Representative

Job overview

The Insurance Customer Service Representative role is an onsite, full-time position in Peoria, AZ. The posting states a base salary starting at $39,000 and first-year earning potential of $45,000 to $65,000 with bonus opportunities. The Zach Timberlin Agency serves communities in Arizona and other states and emphasizes client service and professional development. The representative supports customers with policy servicing and billing inquiries, gathers client information, and assists producers by scheduling calls and financial reviews. The role also supports account servicing, lead follow-up, and coverage discussions for life and property-casualty insurance.

What you'll do

• Serve as the first point of contact for incoming customers
• gather client information
• support new and existing life and property-casualty accounts
• generate and follow up on leads
• review coverage and bundle opportunities
• schedule financial reviews and life appointments for licensed producers.

What we're looking for

Skills & competencies

insurance customer service representative

peoria az

farmers insurance timberlin agency

full-time

$39k base

$45k–$65k first-year potential

monday–friday

policy servicing

billing inquiries

life insurance

property-casualty

lead follow-up

licensing assistance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• licensing assistance and study materials
• career growth opportunities
• bonus opportunities.

Why this role

Monday–Friday schedule; licensing assistance and study materials provided; active property-casualty or life, accident, and health licenses are a bonus.

About the employer

Farmers Insurance Timberlin Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.