Client Service Associate

Job overview

The Client Service Associate role is onsite in Charlotte, NC. Pay is $37,000–$41,000 annually. The position supports GG Media’s client relationships and daily business operations. The associate serves as a point of contact for clients, responds to inquiries, resolves concerns, and coordinates with internal departments. Accurate records and responsive service help maintain client relationships and efficient service delivery.

What you'll do

• Welcome and assist clients
• build and maintain client relationships
• respond to inquiries with timely and accurate information
• coordinate with internal departments
• maintain client records and documentation
• resolve client concerns
• support administrative and operational tasks
• contribute to a collaborative team environment.

What we're looking for

Skills & competencies

client service associate

charlotte nc

gg media

client support

client relationships

customer inquiries

issue resolution

client records

administrative support

full-time

$37,000–$41,000 annually

career growth

professional training

Work arrangement

• Weekend coverage required

Benefits & perks

• Career growth and advancement opportunities, professional training and skill development, and a supportive collaborative work environment.

Why this role

The posting highlights career growth, professional training, skill development, and a performance-driven culture.

About the employer

GG Media is hiring for this role. Industry: Media Representatives. Sector: 54.