Blood Collection Staff – Customer Service

Job overview

Blood Collection Staff – Customer Service is an onsite role in Helena, MT, paying $18.36 per hour. The American Red Cross is a humanitarian organization whose blood collection work supplies lifesaving donations to hospitals. The staff member supports each step of mobile blood collection, from donor interaction and site setup to careful collection procedures. The role helps create a welcoming donor experience while ensuring collected blood meets safety and regulatory requirements.

What you'll do

• Connect with donors and explain the impact of donations
• work with teammates to create a welcoming environment
• maintain attention to detail so collections meet goals and regulatory requirements
• help transport and set up or tear down equipment at collection sites
• may drive Red Cross vehicles
• follow safety procedures during blood collection.

What we're looking for

Skills & competencies

blood collection staff

customer service

blood donation

phlebotomy training

donor support

mobile blood drives

helena mt

american red cross

$18.36/hr

variable schedule

weekend and holiday work

overnight travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid phlebotomy training
• competitive compensation and benefits are referenced in the posting.

Why this role

Paid phlebotomy training is provided; no prior medical experience is required. The variable schedule may include early mornings, late nights, weekends, holidays, and overnight travel.

About the employer

American Red Cross is hiring for this role. Industry: Blood and Organ Banks. Sector: 62.