Office Assistant I, Animal Rescue & Assistance

Job overview

The Office Assistant I, Animal Rescue & Assistance role is onsite in Pasadena, TX. Pay is $14.80 per hour. The City of Pasadena’s animal shelter serves residents and sheltered animals. The role supports shelter operations by assisting visitors, handling animal and licensing records, coordinating transfers, and helping staff prepare animals for transport and shelter activities. It also provides front-desk and administrative support while helping connect lost pets with their owners.

What you'll do

• Answer citizen calls and assist front-desk customers with incoming and outgoing animals, adoptions, and licenses
• care for sheltered animals and maintain records
• assist visitors with lost, impounded, and quarantined pets
• enter animal, owner, license, and spay/neuter data
• match lost-and-found reports
• coordinate transfers with agencies, rescue groups, and veterinarians
• track Action Line complaints
• maintain the reception area
• assist with animal inventory, court docket paperwork, license renewals, and transport paperwork
• help prepare the shelter for Saturday visitors.

What we're looking for

Skills & competencies

office assistant

animal shelter

animal records

pet adoptions

animal licensing

customer service

data entry

animal care

pasadena tx

city of pasadena

saturday rotation

evening rotation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance options, city medical clinic and virtual visits at no charge, tuition reimbursement up to $3,500 per year, 200% retirement contribution match, and vacation accrual.

Why this role

Requires a high school diploma or GED, two years of office-machine, customer-service, and data-entry experience, and a valid Texas driver’s license. Animal handling experience is required; bilingual English/Spanish is preferred. Benefits include medical coverage, a city clinic and virtual visits at no charge, tuition reimbursement, a 200% retirement contribution match, and vacation accrual.

About the employer

City of Pasadena is hiring for this role. Industry: Executive Offices. Sector: 92.