Field Service Manager — Power & Equipment

Job overview

The Field Service Manager — Power & Equipment role is onsite in Charlotte, North Carolina. Compensation is not specified. The role oversees field service operations for power generation and heavy equipment solutions. The manager leads technicians and coordinates service delivery to provide quality support and maintenance. By scheduling and dispatching technicians, managing service requests, and identifying operational improvements, the role supports customer needs, productivity, and satisfaction.

What you'll do

• Manage a field service team
• schedule and dispatch technicians
• manage service requests
• collaborate with customers and internal departments
• identify operational improvements
• enhance service productivity and customer satisfaction.

What we're looking for

Skills & competencies

field service manager

power generation

heavy equipment

technician management

service dispatch

service requests

customer satisfaction

operational improvement

charlotte nc

d2b groups

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plan
• retirement plan
• life insurance
• paid time off
• company truck.

Why this role

The posting seeks a bachelor’s degree in engineering, business administration, or a related field and 5+ years of field service management experience, particularly in power generation or heavy equipment.

About the employer

D2B Groups is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.