Technical Writer

Job overview

The Technical Writer role is remote, with the posting stating that employees may work from anywhere in the United States. Compensation is not specified; the posting describes a competitive salary and meaningful equity. Nametag’s mission is to protect human identity and restore trust in the AI era. The writer owns customer-facing technical documentation that helps users understand and use Nametag’s software. Working with engineering and product leadership, the role creates and maintains clear guidance, tests documentation against the software, and uses customer feedback and engagement data to improve it.

What you'll do

• Write user manuals, API guides, release notes, online help, and FAQs
• maintain company style guides
• review and update existing documentation
• use customer support data, page views, and user ratings to improve content
• test software to verify documentation accuracy.

What we're looking for

Skills & competencies

technical writer

remote us

nametag

user documentation

api guides

release notes

faqs

identity security

software documentation

customer experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Meaningful equity
• medical, dental, and vision
• flexible paid time off
• quarterly team off-sites
• new computer and home-office equipment.

Why this role

Remote-first role with flexible schedules and quarterly team off-sites; requires 5+ years of experience turning complex processes into documentation.

About the employer

Nametag is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.