Front Desk Concierge

Job overview

The Front Desk Concierge role is onsite in Salt Lake City, UT; the posting states pay of $15–$16 DOE per hour. The concierge serves as a first point of contact for hotel guests, helping with check-in, local recommendations, bookings, and transportation arrangements. The role supports a positive guest experience by responding to questions and concerns, sharing knowledge of local venues, handling messages and calls, and arranging activities and transportation requested by guests.

What you'll do

• Address guest issues and complaints
• serve as a contact for guest support and information
• learn about the property and local venues and businesses to make recommendations
• take and distribute messages or mail
• answer calls and make reservations
• arrange activities, excursions, and transportation at guests’ request.

What we're looking for

Skills & competencies

front desk concierge

hotel guest services

hospitality

guest check-in

local recommendations

reservations

transportation arrangements

salt lake city ut

fairfield inn by marriott downtown slc

$15–$16 per hour

customer service

full-time

Work arrangement

• Weekend coverage required

Why this role

At least one year of hospitality experience as a hotel front desk agent or similar position is preferred; local-area knowledge and customer service skills are sought.

About the employer

Fairfield Inn by Marriott Downtown SLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.