Maternal and Child Health Communication Specialist

Job overview

The Maternal and Child Health Communication Specialist role is remote, providing statewide service in Indiana; the listing gives Indianapolis, IN as the worksite address. Compensation is not specified. The role supports the Indiana Department of Health’s MCH MOMS Helpline, whose mission is to connect families with resources to improve maternal and child health and reduce infant mortality. The specialist answers and makes calls, assesses barriers to services, and connects mothers, pregnant women, women of childbearing age, and families with community resources. Accurate screening, referrals, follow-up, and caller data help the helpline link families to services and identify access barriers.

What you'll do

• Handle incoming and outbound calls
• assess client needs and barriers to accessing services
• provide information, referrals, and resources
• screen and refer eligible pregnant women to home visiting services
• follow up with clients
• send confirmation letters and resource information
• maintain case files
• develop knowledge of early childhood and maternal-child service programs
• report caller and referral data
• work with team members and partners.

What we're looking for

Skills & competencies

communication specialist

maternal and child health

moms helpline

remote

indiana statewide

indianapolis in worksite

family referrals

call center

home visiting referrals

bachelor's degree required

bilingual preferred

Work arrangement

• Weekend coverage required

Why this role

Remote arrangement; statewide Indiana service; bilingual English, Spanish, Burmese, or Haitian Creole is desirable.

About the employer

Padmore Global Connections LLC is hiring for this role. Industry: Administration of Public Health Programs. Sector: 92.