Patient Service Representative
Employment type
Full-time
Work setting
On-site
Location
Grove City, OH
Schedule
Day shift
Posted
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Job overview
The Patient Service Representative is an onsite role based in Grove City, OH. Compensation is not specified, and this position supports the healthcare navigation team at Quantum Health. This role serves as the primary point of contact for members, assisting with benefits, claims, and provider inquiries. The representative proactively identifies cost-saving opportunities and advocates for members to ensure they receive appropriate care.
What you'll do
- Handle inbound and outbound calls, resolve member inquiries, provide guidance on healthcare plans, coordinate with providers, and collaborate with internal teams.
What we're looking for
- Skills & competencies
- full-timeday shiftgrove city ohquantum healthhealthcarecustomer serviceno weekendsonsiteentry levelbenefits included
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, vision, dental, 401(k) with 4% match, PTO, tuition reimbursement, and fitness center access.
Why this role
Best Place to Work for 15+ years, tuition reimbursement, 401(k) match, and comprehensive wellness benefits.
About the employer
Quantum Health is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Health and Medical Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: fd092307-2ed1-44bc-b35e-ad4a95304331