Client Onboarding Manager — Americas

Job overview

The Client Onboarding Manager — Americas role is based at Smadex’s Austin, TX hub. Compensation is not specified. The role sits within the Americas Client Growth team and is intended to shorten the time from a client signing to the first campaign launch.

What you'll do

• Own onboarding from signed insertion order to campaign launch
• collect and validate tracking links, creative assets, insertion-order details, and mobile measurement partner configuration
• guide clients through attribution and postback setup
• configure accounts, tracking IDs, and event mapping in Smadex Hub
• manage launch and approval tickets in Salesforce through closure
• coordinate kickoff logistics and launch checklists
• and report stalled-launch reasons and process bottlenecks to relevant teams.

What we're looking for

Skills & competencies

client onboarding manager

americas

client growth

campaign operations

mobile advertising

ad tech

salesforce

austin tx

smadex

client launches

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-driven incentive plan, flexible working hours, professional development, medical, dental, and vision benefits, 401(k), and Summer Fridays.

Why this role

New role with direct input into rebuilding the onboarding workflow and a defined path toward Account Management for strong performance.

About the employer

Smadex SLU is hiring for this role. Industry: Media Representatives. Sector: 54.