Client Care Specialist
Compensation
$16 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Springville, NY
Schedule
Day shift
Posted
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Job overview
The Client Care Specialist role is an onsite position based in Springville, NY, with a pay range of $16.00–$20.00 per hour. This role supports the Reding Inc HVAC team in managing customer service and scheduling. The role exists to assist in achieving the company's strategic objectives through exceptional service and support. The specialist contributes to the team by responding to customer calls, scheduling service appointments, and managing customer database information.
What you'll do
- Respond to incoming calls
- schedule service appointments
- perform outbound calling
- maintain customer database
- work with dispatch
- resolve customer conflicts
- renew club memberships.
What we're looking for
- Skills & competencies
- full-timeday shiftspringville nyhvacclient carecustomer serviceschedulingdispatchdatabase management$16-$20/hrno travelno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) matching
- performance bonus
- health and dental insurance
- paid time off
- training and development.
Why this role
Prefer 2 years of customer service experience; computer skills required.
About the employer
Reding Inc is hiring for this role. Industry: Office Administrative Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Office Administrative Services
- Occupation code
- 43-4051.00
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Listing ID: fd02606a-509e-498c-82a7-fb03c1831b80