Help Desk Technician

Job overview

The Help Desk Technician is an onsite, full-time role based in Tampa, FL. Compensation is not specified. Lutheran Services Florida (LSF) is a mission-driven organization dedicated to creating safe, strong, and vibrant communities. This role exists to provide front-line technical support for LSF's network and computing environment. The technician is responsible for troubleshooting hardware and software issues, maintaining systems, and ensuring effective technology support for all agency users.

What you'll do

• Install and maintain hardware and software
• enforce security procedures
• document incident logs
• provide on-site and online support
• assist with onboarding/offboarding users.

What we're looking for

Skills & competencies

full-time

day shift

tampa fl

it support

help desk

troubleshooting

hardware

software

lsf

florida

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 403(b) retirement, tuition reimbursement, paid holidays, PTO.

Why this role

Mission-driven organization, growth opportunities, and comprehensive benefits.

About the employer

Lutheran Services Florida is hiring for this role. Industry: Administration of Education Programs. Sector: 92.