Account Associate, State Farm Agent Team Member

Job overview

The Account Associate, State Farm Agent Team Member role is onsite in Shelton, WA, with compensation of $50,000–$70,000 per year. Melanie Bakala’s agency says its mission includes helping protect families and making a meaningful difference in the community. This role supports daily agency operations by managing customer accounts, assisting with policy changes and inquiries, processing claims, and coordinating with underwriters. It helps connect customer needs with agency services and supports customer relationships through relevant product and service marketing.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

insurance

customer service

policy support

claims processing

underwriting coordination

shelton wa

melanie bakala state farm agent

$50k–$70k per year

health benefits

simple ira

license reimbursement

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonuses, health benefits, paid time off, advancement opportunities, training and development, team trips, and travel bonuses.

Why this role

The agency describes a 19-person team across two offices and highlights professional development, licensing reimbursement, and community involvement.

About the employer

Melanie Bakala - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.