Inside Sales Specialist

Job overview

The Inside Sales Specialist role is an onsite position based in Harvard, MA. The compensation for this role is specified as $60,000.00 - $80,000.00 per year. This role supports the sales and marketing department at Esler Companies | Renewal by Andersen, a company dedicated to providing high-quality window replacement services. The primary purpose of this role is to re-engage with homeowners who have previously expressed interest in Renewal by Andersen products but did not schedule an initial consultation. The specialist will handle inbound and outbound communications, address customer objections, answer product questions, and effectively schedule appointments for sales consultants while maintaining high standards of service and professionalism.

What you'll do

• Contact homeowners who did not schedule during their initial conversation.
• Understand their concerns and identify opportunities to re-engage interest.
• Address objections, answer questions, and help homeowners feel informed about our products and services.
• Set appointments with the homeowner and our Sales Consultants.
• Document conversations and follow-up activity accurately.
• Work toward appointment-setting and performance goals with urgency and accountability.
• Participate in coaching, training, and team development with an open, growth-minded approach.
• Follow Inside Sales Center policies and procedures.
• Support additional responsibilities as business needs change.

What we're looking for

Skills & competencies

full-time

day shift

harvard ma

inside sales

sales

customer service

appointment setting

renewal by andersen

esler companies

$60k-$80k/yr

no on-call

new grad eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, and Vision Insurance, Teammate Assistance Plan, Tuition Reimbursement, 401k with 50% match up to 6% of your annual pay, Paid Time Off, Company Paid Holidays, Paid Volunteer Time

Why this role

Focus on re-engaging past leads and driving appointment volume through consultative communication.

About the employer

Renewal by Andersen | Esler Companies is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.