Associate Account Director, Agencies

Job overview

Associate Account Director, Agencies is a hybrid role in New York City, NY, with two days per week in the office. Annual base salary is $76,500–$90,000, with variable incentive compensation targeted at 20% of base salary; stated on-target earnings are approximately $91,800–$108,000. The role supports LiveRamp’s Customer Success & Solutions Engineering department and agency accounts. The associate account director helps clients realize value from purchased products, increase adoption, and understand performance and return on investment. The role supports account planning, risk mitigation, renewals, and revenue growth through client research, performance metrics, and coordination with account directors and internal teams.

What you'll do

• Support account directors on holding-company accounts
• promote product adoption and client value realization
• assist with quarterly business review planning and account strategy
• provide client research and performance metrics
• identify risks in advance
• identify upsell and expansion opportunities
• support renewal and upsell discussions with performance metrics and open-space analysis
• coordinate billing, marketplace tasks, and platform adoption.

What we're looking for

Skills & competencies

associate account director

agencies

hybrid

new york city ny

liveramp

full-time

customer success

account management

advertising agencies

client adoption

renewals

$76,500–$90,000 base salary

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible paid time off, paid holidays, work-from-home options, paid parental leave, medical, dental, vision, life and disability coverage, employee assistance program, voluntary benefits, wellness and career-growth perks, and 401(k) matching.

Why this role

The role is hybrid with two office days weekly. Preferred experience includes enterprise SaaS customer success or account management, agency experience, strategic account management, renewals, and QBR preparation.

About the employer

LiveRamp is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.