Assistant Service Manager

Job overview

The Assistant Service Manager role is onsite in Green Bay, WI. The posting lists $68,000–$100,000 per year. The role supports JX Enterprises’ truck service team and its customer service operations. The assistant manager helps lead the local service team, oversee warranty and work-order processes, and improve service delivery. By supporting employees, accurate documentation, and customer satisfaction, the role contributes to efficient service operations and positive customer experiences.

What you'll do

• Supervise warranty operations and ensure documentation is complete for claims
• review customer-signed work orders and billing
• meet service-level agreements and deadlines
• address customer needs
• work with the Service Manager and Human Resources on hiring, training, and employee development
• identify process improvements
• coordinate paperwork and reports
• and supervise and mentor employees.

What we're looking for

Skills & competencies

assistant service manager

green bay wi

jx enterprises

truck service

warranty operations

customer satisfaction

work orders

team leadership

monday–friday

$68k–$100k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes a competitive compensation package intended to support health, financial future, and well-being
• specific benefits are not itemized.

Why this role

Monday–Friday, 8:00 a.m.–5:00 p.m. Requires a high school diploma or GED, at least one year as a Service Advisor, heavy-duty truck experience, and one year of lead, supervisory, or management experience.

About the employer

JX Enterprises, Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.