Information Technology Support Specialist

Job overview

The Information Technology Support Specialist role is onsite in Columbus, OH; compensation is not specified. The position provides Level I support to ComResource’s internal customers and business systems. The specialist maintains end-user technology, resolves help desk and device issues, and supports deployments and technology pilots so employees can use reliable, secure systems.

What you'll do

• Provide Level I support to internal customers and business systems
• respond to and triage help desk tickets
• maintain end-user devices, updates, and endpoint security
• diagnose and resolve configuration, application, connectivity, and printing issues
• coordinate vendor repairs
• track equipment inventory and lifecycle
• deploy and configure employee systems and software
• provide user orientation
• maintain installation, inventory, activity, and service-level reporting
• assist with technology pilot tests
• travel to sites as necessary.

What we're looking for

Skills & competencies

information technology support specialist

it support

help desk

columbus oh

comresource

level i support

windows

o365

endpoint security

pc deployment

device inventory

Work arrangement

• Weekend coverage required

Why this role

The posting requires an associate degree or equivalent education and experience, at least one year supporting PC technology in a corporate environment, and working knowledge of Windows, desktop networking, endpoint security, and Office products.

About the employer

ComResource is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.