Key Holder

Job overview

The Key Holder role is onsite at The Normal Brand’s downtown Nashville flagship store; compensation is not specified. The Normal Brand sells apparel and accessories and describes its products as craft casual wear. The key holder helps lead store sales and daily operations by welcoming customers, recommending products, maintaining merchandise and store standards, and handling opening and closing responsibilities. The role supports a positive customer experience and the store’s sales goals.

What you'll do

• Welcome customers
• learn about customer needs and suggest products
• lead by example in suggestive selling
• replenish the sales floor
• maintain store cleanliness and merchandising standards
• support store events and recruiting
• open and close the store.

What we're looking for

Skills & competencies

key holder

nashville tn

the normal brand

retail

apparel

customer service

suggestive selling

store operations

opening and closing

merchandising

leadership

employee discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus opportunities
• employee discount
• growth potential
• full-time eligibility for 401(k) and health benefits.

Why this role

Requires at least one year of leadership experience; availability for nights, weekends, and holidays; 32–40 hours per week, with increased hours during peak business.

About the employer

The Normal Brand is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.